Support
Trillium Engineering prides itself on its agile product development and ability to listen to customer feedback. That's why internal teams continue to innovate, and provide ongoing support to the customers who count on our imaging solutions.
Trillium Engineering prides itself on its agile product development and ability to listen to customer feedback. That's why internal teams continue to innovate, and provide ongoing support to the customers who count on our imaging solutions.
To ensure your Trillium products are performing to the best of their ability, download the newest software and firmware releases at the links below. Once you've downloaded and installed these updates, you can enjoy improved performance and new features for your gimbal. If along the way you have any questions, comments or concerns, please reach out via the form below.
If you’re having an issue with your gimbal, this is the place to start! Please send an email to support@trilliumeng.com indicating what type of issue in the subject line: RMA related, Software Support, Troubleshooting, or Other. The more information you can provide regarding your problem, the faster we can help!